Frequently Asked Questions
Maximum file size
Section titled “Maximum file size”Although technically files larger than 50 MB can be uploaded, it is not recommended to exceed this size. Smart OSH is not designed as a document manager for large files, so large attachments may affect performance.
Smart OSH IP: fixed or dynamic?
Section titled “Smart OSH IP: fixed or dynamic?”Smart OSH servers have fixed IPs for services that require them (FTP, data integrations, and similar). For web browsing, the pages are dynamic.
The range is 91.242.133.0/24
Two-factor authentication
Section titled “Two-factor authentication”Smart OSH has two-factor authentication for both web access and MySmartOSH.
Password policy
Section titled “Password policy”| Parameter | Value |
|---|---|
| Minimum length | 8 characters |
| Complexity | At least one uppercase letter, one lowercase letter, and one number |
| Password history | No history is kept |
| Failed attempts | Maximum 50 attempts; the account is locked for 20 minutes upon reaching the limit |
Two-factor authentication (2FA)
Section titled “Two-factor authentication (2FA)”There is an option to enable two-factor authentication using any device compatible with OTP (One-Time Password).
Watch explanatory video about 2FAAccess log
Section titled “Access log”There is a control screen in Settings → Access log where the history of successful and failed accesses can be consulted.
Robotised platforms for CAE
Section titled “Robotised platforms for CAE”Smart OSH has integration robots with the following CAE platforms.
| Platform | Status |
|---|---|
| 6CONECTA | Available |
| ACERCATE CAE | Available |
| ALIANZA DE SEGURIDAD | In development (*) |
| CTAIMA | Available |
| CUALTIS | Available |
| DOKIFY | Available |
| ECOGESTOR | In development (*) |
| ECOORDINA | Available |
| EGESDOC | In development (*) |
| EGESTIONA | Available |
| GDFlota Seur | In development (*) |
| GEDOMA | In development (*) |
| ERGOS FLEXIA | In development (*) |
| METACONTRATAS | Available |
| NALANDA (OBRALIA) | Available |
| OHS | In development (*) |
| PREVENGOS | Available |
| PREVINET | Available |
| QUIOO | In development (*) |
| SERCAE | In development (*) |
| UCAE | In development (*) |
| VALIDATE | In development (*) |
| VITALY | In development (*) |
| WEDOIT | In development (*) |