Configure email templates

The configuration of email templates allows you to determine the content of the emails sent during the management of medical examinations.

Existing templates

• Medical Examination Invitation Email (employee and supervisor).
• Medical Examination Registration Email (employee and supervisor).
• Medical Examination Reminder Email (employee and supervisor).
• Non-attendance Reminder for medical examination/analysis (employee and supervisor).

How to modify a template

Danger

Never modify the original template directly (the one with the System checkbox marked). When uploading a new version of the programme, those changes would be overwritten. Always work on a duplicated copy.

Steps

1. Go to Settings > Email Templates.
2. Select the template you want to modify and click Duplicate.
3. Enter the duplicated template (the one with the System checkbox unmarked).
4. Make the content changes you need.
5. Click Save.

Tip

To differentiate the original template from the duplicated one, look at the System column: the original has the checkbox marked, the duplicated one does not. By default, the programme always displays the text of the duplicated template.

Caution

All text appearing within braces {text} cannot be modified: these correspond to variables that the system automatically replaces with real data.

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Source: M-SO-22-04 «Health Surveillance User Manual», version 1.1, 21/09/2023.