Create an accident/incident notification

There are four ways to register an accident/incident notification:

• From Smart OSH (web): for users with access to the application.
• From the anonymous page: for anyone with the URL.
• From the App: for users with mobile access enabled.
• From the Visor app: for users with access to Smart OSH.

Tip

Regardless of the channel, when saving/sending the notification the programme automatically completes the Responsible, Inform to and Notifier data tabs, assigns a code to the record and sends an email to the employees configured as recipients and responsible parties.

Create from Smart OSH

1. Log in to Smart OSH with your username and password.
2. Go to Accidents → Accident/incident notifications and click New.
3. Fill in the general notification data.
4. Provide a scope in the Scope tab.
5. Click Save.

Caution

Scope mandatory depending on the type of accident:

• Accident with sick leave and Accident without sick leave: it is mandatory to fill in Company, Site, Section and Position, or External company.
• Incident: only Company or External company is mandatory.

Attach image or document (Smart OSH)

1. Go to the Attachments tab and click New.
2. Enter the Descriptive name and select the file from Browse.
3. Click Accept and then Save.

Mandatory fields (Smart OSH)

Type of accident	Mandatory general data	Scope
With sick leave / Without sick leave	Type of accident, Date, Day of the week, Time of accident, Working time, Affected employee, Description of location, Description of accident	Company + Site + Section + Position, or External company
Incident	Type of accident, Date, Day of the week, Time of accident, Working time, Description of location, Description of accident	Company, or External company

Note

Although Description of affected person’s work, Proposed causes and Proposed measures are not mandatory, they do appear in the email received by employees with the notification and management responsibility.

Create from the anonymous page

1. Access the anonymous page with the accident/incident notification URL provided by the administrator.
2. Fill in the Notifier data.
3. Provide a scope and the requested data in Description.
4. Click Send.

Caution

• Fields marked with an asterisk are mandatory.
• For any type of accident, the scope requires only Company + Site or External company.

Attach image or document (anonymous page)

1. Click Choose files to attach.
2. Select the file and click Open.

Note

The file is automatically registered as an attachment when sending the notification.

Mandatory fields (anonymous page)

Type of accident	Notifier data	Scope	Description
With sick leave / Without sick leave	Name, Surname, Identification type, Identification	Company + Site, or External company	Type of accident, Affected person, Date, Time, Description of location, Description of accident
Incident	Name, Surname, Identification type, Identification	Company + Site, or External company	Type of accident, Date, Time, Description of location, Description of accident

Tip

It is recommended to provide an Email address even if it is not mandatory.

Create from the App

1. Log in to the App with your Username and Password, and click Log in.
2. Go to Accidents and tap the New icon.
3. Fill in the general data in Details and the Scope.
4. Tap Send.
5. Confirm with Ok in the prompt shown by the App.

Attach files from the App

1. Tap the Attach icon (clip).
2. Choose one of the three options available:

Type	Action
Camera	Take a photo at the moment. The image is not saved on your device.
Gallery	Select a photo saved on your device.
Microphone	Record a voice note: press the record symbol and tap Done when finished. You can interrupt with the stop symbol.

Mandatory fields (App)

Type of accident	Data	Scope
With sick leave / Without sick leave	Type of accident, Affected person, Date, Time, Description of location, Description of accident	Company + Site + Section + Position, or External company
Incident	Type of accident, Date, Time, Description of location, Description of accident	Company + Site + Section + Position, or External company

Note

These conditions apply from App version 3.2.306 onwards.

Create from the Visor app

1. Log in to Smart OSH with your username and password.
2. Go to Visor app from the home screen.
3. Select Accidents and tap the New icon.
4. Fill in the general data and the Scope.
5. Tap Send and confirm with OK.

Attach image (Visor app)

1. Tap Attach (clip icon).
2. Select an image from your computer and click Open.

Mandatory fields (Visor app)

The same as in the App: the scope requires Company + Site + Section + Position or External company for any type of accident.

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Source: M-SO-20-09-01 «User manual – Accidents», version 1.