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Frequently Asked Questions

Compilation of the most common questions when working with the Ergonomic Studies module.

  • PF-EE001 — How do I access Smart OSH.
  • PF-EE010 — How to register ergonomy methods.
  • PF-EE002 — How to register ergonomic studies.
  • PF-EE003 — How to register subtasks in ergonomic studies.
  • PF-EE004 — How to register results in ergonomic studies.
  • PF-EE005 — How to register risk factors.
  • PF-EE006 — How to register Non-Conformities / Opportunities.
  • PF-EE007 — How to register tasks.
  • PF-EE008 — How to attach an image or document as an attachment.
  • PF-EE009 — How to upload multiple attachments at once.

Ergonomy methods and synchronisation with Ergo/IBV

Section titled “Ergonomy methods and synchronisation with Ergo/IBV”

PF-EE011 — Why don’t I see any ergonomy method?

Section titled “PF-EE011 — Why don’t I see any ergonomy method?”

If you don’t see any ergonomy method it may be due to two reasons:

  • Your organisation records them manually in a customised way and they have not yet been registered.
  • The Excel “01 - Base - Basic data ES,CA” has not been updated in Configuration > Data imports.

PF-EE012 — Can I generate an ergonomic study report from Smart OSH?

Section titled “PF-EE012 — Can I generate an ergonomic study report from Smart OSH?”

For studies synchronised with Ergo/IBV, from Smart OSH you can only view the report generated by Ergo/IBV; an equivalent report is not generated.

For studies registered freely, you can generate the report directly from Smart OSH (see How to generate the study report).

PF-EE013 — Why can’t I tick the “Synchronised ErgoIBV” checkbox?

Section titled “PF-EE013 — Why can’t I tick the “Synchronised ErgoIBV” checkbox?”

This checkbox is ticked automatically when the study is transferred from Ergo/IBV. It cannot be ticked manually from the study detail screen.


Source: M-SO-22-07 “User manual Ergonomic Studies”, version 1.1, 07/10/2022.